ADR Entities

Consumer Information (Portuguese Law No. 144/2015, of September 8)

Our Customers are hereby informed that we are available to provide any clarification or to resolve any issue related to the services provided and/or goods supplied by this company. Customers are also informed that, as consumers, in the event of a dispute concerning contractual obligations arising from purchase and sale agreements or service contracts, they may refer the matter to the following Alternative Dispute Resolution Entity:

CNIACC – National Center for Consumer Information and Arbitration
Faculdade de Direito da Universidade Nova de Lisboa
Campus de Campolide - 1099-032 Lisbon

Telephone: +351 213 847 484 (portuguese landline call) – from 3:00 p.m. to 5:00 p.m.
Mobile: +351 919 225 540 (portuguese mobile call) – from 3:00 p.m. to 5:00 p.m.
Fax: +351 213 845 201
Email: cniacc@fd.unl.pt
Website: www.arbitragemdeconsumo.org

For further information, you may also consult the Consumer Portal – www.consumidor.pt